Frequently Asked Questions
How do I place an order?
If you have chosen a favorite Flexsolate product, then click “Add to cart”, and it will automatically be placed in your shopping cart. You can then continue to select products in our online store, adding to your shopping cart as sporting goods, as needed. If you have already completed the selection of products, then proceed directly to checkout.
How can I cancel or change my order?
Carefully check the contents of your basket. You can change the number of instances of the product or remove individual items by simply pressing the “Recalculate”. Further, if all selected correctly, click the “Checkout”. On the next step enter personal information (contacts, name, shipping address). You will then check the entered information and click “Send.” In the nearest future, our team will contact you, to clarify again the data and confirm your order.
What I have to consider in the process of order?
When ordering, specify the actual phone number and shipping address in your account. Depending on the size and weight of your goods as well as the delivery address specified in your account, you will be offered the available delivery methods. The term of delivery and the cost of courier delivery is calculated automatically by the system depending on your address, weight, and size of your order, and the courier company that delivers to your region.
What is important in the receipt of an order?
Turn on the phone during the delivery day – so the courier can contact you. Upon receipt of the order, check the conformity of the goods in the parcel, and completeness of the goods if you have problems with the goods please email us at [email protected]
Who should I contact if I have any questions?
In case of any problems with the completeness of the order, please contact us by phone +1 (406) 728-3539 or e-mail: [email protected]
Our team will help you solve the problem quickly.
I don’t want to buy this item now, but I also don’t want to forget it. What should I do?
You can click the “add to favorites” and item will be added to “your desires”. In that case, you can return to it purchase later.
Our shop supports multiple payment methods:
For online purchases, items can be paid for by debit or credit card (MasterCard, Visa, Discover, AMEX & Apple Pay).